TRAINING LISTS:
Basic training of quality management system
- Documentation training of quality system
- Internal quality audit training
- Static process control training
- Process management interacting and improvement technique training
- Customer relations and communication training
- Leadership motivation training
- Strategic management training
- ISO 22000 food safety management system training
BASIC QUALITY MANAGEMENT TRAINING
Training objectives :
Getting of knowledge's which all the time develop and establish ISO9001:2000 quality management system ISO 9001:2000
Content :
- Quality concept ,
- History of quality management system and ISO 9001:2000 quality management system standard ,
- Informing about current standards,
- Introduction of ISO 9000 standard serial ,
- Explaining with samples and details of quality management system clauses ,
- Quality management system documentation
- Practices: occurring of support documentation: writing of instruction and procedure ,
- Explaining of certification process ,
Duration: 2 days
TRAINING OF QUALITY SYSTEM DOCUMENTATION
Training program :
- Structure of quality management system documentation
- KEK (Quality manual ),
- Procedures
- Support documents (Guides, instructions, forms, tables etc)
- Document control
- Practice and sample works
- Evaluation of training
- Test (depends on request of organization )
- Giving of certificates
- Closing
Duration: 1 day
QUALITY AUDIT TRAINING
Training objectives :
Growing of internal auditor who knows ISO 9001:2000 quality management system and can do efficiency quality audit.
Content :
- Briefly informing about standards
- ISO 9001:2000 short brief of ISO 9001:2000 quality management system
- Aim, identification and type of audit
- Responsibilities of leader auditor and auditor
- Features of auditor
- Preparing to audit (planning )
- Practices: preparing of question list
- Audit phases and realization of audit
- Practices: investigation of quality manuel and procedure
- Reporting of audit and monitoring of results
- Practices: audit
Test -2 hours
Duration :2 days
TRAINING OF STATISTICAL PROCCESS CONTROL
Objective of training: Explaining of statically actions in the scope of quality management system
Scope of training program
- Basic knowledge's of quality control and quality system
- Needing of statistical methods
- 7 vehicles which is used in basic statistic
- Controlling of process with statistic method control schemes)
- Data collecting methods
- Plans for taking samples
- Sample accept examination
- Practices and sample works
- Evaluation of training
- Giving of certificate
- Closing
Duration : 2 days
PROCESS MANAGEMENT INTERACTION AND IMPROVEMENT TECHNIQUES
Objective of training : Explaining of actions for determining and improvement of proccesses and interactions
- Scope of training program
- Process determining
- Process interactions
- Process management
- Practices works
- Process control criteria's
- Process performance criteria's
- Types of process measurements
- Evaluation of training
- Giving of certificate
Closing
Duration: 2 days
CUSTOMER RELATIONS AND COMMUNICATION TRAINING
Objective of training : Explaining of actions related management of efficiency customer relations and communication techniques
- Understanding of services
- Being customer each other
- Bracing of customer
- Body language
- Interesting shapes
- Stress and work life
- Anger and succeeding ways
- Looking at life positively
- Human relations
- Communication techniques
Duration: 1 day
LEADERSHIP MOTIVATION TRAINING
Aim of training : Explaining of basic principles about leadership and motivation
Scope of training program
- Management
- Leadership
- Leadership process
- Leadership and management
- Leadership models
- Motivation
- Motivation theories
- Practices Works
Duration: 2 days
STRATEGIC MANAGEMENT TRAINING
Aim of training: providing of union of language and objective with reviewing of basic inputs of strategic management process
Scope of training program
- Strategy
- Strategic management
- Customer product/ service work
- Mission
- SWOT Analysis
Duration: 1 day
ISO 22000 FOOD SAFETY MANAGEMENT SYSTEM TRAINING
Scope of training program
- History
- Benefits
- Reasons
- HACCP principles
- Definitions description
- Documentation requirements
- Preparing to emergency situations and accidents
- Safety product plan
- Prerequisite programs
- Hygiene sanitation
- Waste detraction
- Hazard matter control
- Hazard analysis
- Evaluation of hazards
- HACCP plans
- Verification
- Withdrawal
- Measurement and improvement
Duration: 2 days
ENVIRONMENT MANAGEMENT SYSTEM BASIC TRAINING
Objectives of training : management system should be established according to Environment Ministry regulations and ISO 14001
standards and needing knowledge's should be got for continual improvement:
Content :
- Developing of environment subjects with time and general knowledge's,
- Developing of existing situation of environment management standarts which belongs to history .
- Main elements of EMS standard and connections with QMS standard .
- Controlling of danger matters , including ecological signals , given emission to air, regulations about pouring to water, land
.
- Including of regional, local and international regulations .
- Determined of environment methods to identify important environment effects
- Monitoring about performance and operation action management .
- Explanations to determine aims and objectives for doing actions about continual improvement to make sure.
- Explaining of certification process ,
Duration: 2 days
BASIC TRAINING OF OCCUPATIONAL HEALTH AND SAFETY SYSTEM MANAGEMENT
Objectives of training : management system should be established according to Employment Ministry regulations and 18001 OHSAS
standard and needing knowledge's should be got for continual improvement:
Content:
- Entrance to occupational health and safety management system and exploitation of developing of OHSAS 18001,
- OHSAS management, OHSAS policy , planning, practicing and operation ,control, corrective actions and discussion of management
review regulations,
- For establishing and practicing OHSAS management as efficiency, responsibilities, OHSAS policy, documentation, having of records,
audit and verifications, periodically review should be done,
- Danger and risks which will be met, differences between evaluation methods of risk and danger,
- Importance of danger and possibility plans, developing of detail, and efficiency developing of emergency situation
- Comparing of OHSAS 18001, ISO9001 and ISO 14001, differences, similarities and benefits which are brought by integration, are
keynoted.
Explaining of certification process ,
Duration: 2 days
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