TRAINING SERVICES

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TRAINING SERVICES
TRAINING LISTS:
  • isoBasic training of quality management system
  • Documentation training of quality system
  • Internal quality audit training
  • Static process control training
  • Process management interacting and improvement technique training
  • Customer relations and communication training
  • Leadership motivation training
  • Strategic management training
  • ISO 22000 food safety management system training

 

BASIC QUALITY MANAGEMENT TRAINING

Training objectives :
Getting of knowledge's which all the time develop and establish ISO9001:2000 quality management system ISO 9001:2000
Content :

  • Quality concept ,
  • History of quality management system and ISO 9001:2000 quality management system standard ,
  • Informing about current standards,
  • Introduction of ISO 9000 standard serial ,
  • Explaining with samples and details of quality management system clauses ,
  • Quality management system documentation
  • Practices: occurring of support documentation: writing of instruction and procedure ,
  • Explaining of certification process ,

    Duration: 2 days

TRAINING OF QUALITY SYSTEM DOCUMENTATION

Training program :

  • Structure of quality management system documentation
  • KEK (Quality manual ),
  • Procedures
  • Support documents (Guides, instructions, forms, tables etc)
  • Document control
  • Practice and sample works
  • Evaluation of training
  • Test (depends on request of organization )
  • Giving of certificates
  • Closing

    Duration: 1 day

QUALITY AUDIT TRAINING

Training objectives :
Growing of internal auditor who knows ISO 9001:2000 quality management system and can do efficiency quality audit.

Content :

  • Briefly informing about standards
  • ISO 9001:2000 short brief of ISO 9001:2000 quality management system
  • Aim, identification and type of audit
  • Responsibilities of leader auditor and auditor
  • Features of auditor
  • Preparing to audit (planning )
  • Practices: preparing of question list
  • Audit phases and realization of audit
  • Practices: investigation of quality manuel and procedure
  • Reporting of audit and monitoring of results
  • Practices: audit
    Test -2 hours

    Duration :2 days

TRAINING OF STATISTICAL PROCCESS CONTROL

Objective of training: Explaining of statically actions in the scope of quality management system
Scope of training program

  • Basic knowledge's of quality control and quality system
  • Needing of statistical methods
  • 7 vehicles which is used in basic statistic
  • Controlling of process with statistic method control schemes)
  • Data collecting methods
  • Plans for taking samples
  • Sample accept examination
  • Practices and sample works
  • Evaluation of training
  • Giving of certificate
  • Closing
    Duration : 2 days

PROCESS MANAGEMENT INTERACTION AND IMPROVEMENT TECHNIQUES

Objective of training : Explaining of actions for determining and improvement of proccesses and interactions

  • Scope of training program
  • Process determining
  • Process interactions
  • Process management
  • Practices works
  • Process control criteria's
  • Process performance criteria's
  • Types of process measurements
  • Evaluation of training
  • Giving of certificate
    Closing

    Duration: 2 days

CUSTOMER RELATIONS AND COMMUNICATION TRAINING

Objective of training : Explaining of actions related management of efficiency customer relations and communication techniques

  • Understanding of services
  • Being customer each other
  • Bracing of customer
  • Body language
  • Interesting shapes
  • Stress and work life
  • Anger and succeeding ways
  • Looking at life positively
  • Human relations
  • Communication techniques

    Duration: 1 day

LEADERSHIP MOTIVATION TRAINING

Aim of training : Explaining of basic principles about leadership and motivation
Scope of training program

  • Management
  • Leadership
  • Leadership process
  • Leadership and management
  • Leadership models
  • Motivation
  • Motivation theories
  • Practices Works


    Duration: 2 days

STRATEGIC MANAGEMENT TRAINING

Aim of training: providing of union of language and objective with reviewing of basic inputs of strategic management process

ISO 9001 ISO 22000 HACCP 14001Scope of training program

  • Strategy
  • Strategic management
  • Customer product/ service work
  • Mission
  • SWOT Analysis

    Duration: 1 day

ISO 22000 FOOD SAFETY MANAGEMENT SYSTEM TRAINING

Scope of training program

  • History
  • Benefits
  • Reasons
  • HACCP principles
  • Definitions description
  • Documentation requirements
  • Preparing to emergency situations and accidents
  • Safety product plan
  • Prerequisite programs
  • Hygiene sanitation
  • Waste detraction
  • Hazard matter control
  • Hazard analysis
  • Evaluation of hazards
  • HACCP plans
  • Verification
  • Withdrawal
  • Measurement and improvement

    Duration: 2 days

ENVIRONMENT MANAGEMENT SYSTEM BASIC TRAINING

Objectives of training : management system should be established according to Environment Ministry regulations and ISO 14001 standards and needing knowledge's should be got for continual improvement:

Content :

  • Developing of environment subjects with time and general knowledge's,
  • Developing of existing situation of environment management standarts which belongs to history .
  • Main elements of EMS standard and connections with QMS standard .
  • Controlling of danger matters , including ecological signals , given emission to air, regulations about pouring to water, land .
  • Including of regional, local and international regulations .
  • Determined of environment methods to identify important environment effects
  • Monitoring about performance and operation action management .
  • Explanations to determine aims and objectives for doing actions about continual improvement to make sure.
  • Explaining of certification process ,

    Duration: 2 days

BASIC TRAINING OF OCCUPATIONAL HEALTH AND SAFETY SYSTEM MANAGEMENT

Objectives of training : management system should be established according to Employment Ministry regulations and 18001 OHSAS standard and needing knowledge's should be got for continual improvement:

Content:

  • Entrance to occupational health and safety management system and exploitation of developing of OHSAS 18001,
  • OHSAS management, OHSAS policy , planning, practicing and operation ,control, corrective actions and discussion of management review regulations,
  • For establishing and practicing OHSAS management as efficiency, responsibilities, OHSAS policy, documentation, having of records, audit and verifications, periodically review should be done,
  • Danger and risks which will be met, differences between evaluation methods of risk and danger,
  • Importance of danger and possibility plans, developing of detail, and efficiency developing of emergency situation
  • Comparing of OHSAS 18001, ISO9001 and ISO 14001, differences, similarities and benefits which are brought by integration, are keynoted.


    Explaining of certification process ,

    Duration: 2 days
     
 
TRAINING SERVICES
ISO 9001 LEAD AUDITOR
ISO 14001 LEAD AUDITOR
OHSAS LEAD AUDITOR
ISO QUALITY MANAGEMENT SERVICE
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